If you’re an independent contractor or service provider working with FedEx Ground, the MyGroundBiz portal is an essential tool for managing your business. This secure platform provides access to vital resources, company news, financial documents, settlement statements, and more. Whether you’re new to FedEx Ground or a long-time partner, knowing how to navigate the MyGroundBiz login process is key to staying organized and informed.
What Is MyGroundBiz?
MyGroundBiz is an online portal created by FedEx for its FedEx Ground partners, including contractors, fleet owners, and service providers. It’s divided into two main parts:
- MyGroundBiz.com: Offers general information like news, vehicle sales, and success stories.
- MyGroundBizAccount: A more secure section where you can access personal and business-related data such as invoices, statements, and eForms.
How to Log in to MyGroundBiz
Follow these simple steps to log in:
- Visit the Official Website:
Go to www.mygroundbiz.com. - Click on ‘Log In’:
You’ll be redirected to the MyGroundBizAccount login page. - Enter Your FedEx ID and Password:
- Your FedEx ID is provided by your FedEx administrator.
- Use the correct password associated with your account.
- Click ‘Sign In’:
Once entered correctly, you’ll be directed to your dashboard.
Forgot Your Password?
If you’ve forgotten your password:
- Click on “Forgot Password?” on the login screen.
- Enter your FedEx ID and follow the on-screen prompts to reset your password via email.
Common Login Issues
Here are some troubleshooting tips:
- Site Not Loading: Make sure you’re using an updated browser (Chrome, Firefox, Safari).
- Inactive Account: If you haven’t logged in for 90+ days, your account might be deactivated.
- Technical Issues: Clear your browser cache and cookies or try a different device.
- Need Help? Call the FedEx Help Desk at 1-800-HELPMIS (1-800-435-7647).
Is There a Mobile App?
Currently, there is no dedicated mobile app for MyGroundBiz, but the website is mobile-friendly and can be accessed via smartphone or tablet browser.
Security Tips
- Don’t share your login credentials.
- Log out after each session, especially on shared devices.
- Regularly update your password.
Features Available in MyGroundBiz
- View settlement and payment statements
- Download tax documents
- Access company updates and news
- Buy and sell FedEx-approved vehicles
- Access eForms and compliance documents
Contact Information
- Website: www.mygroundbiz.com
- Support Number: 1-800-435-7647 (7 a.m. – Midnight ET, Monday to Friday)
Final Thoughts
The MyGroundBiz login portal is an essential tool for FedEx Ground contractors. It simplifies business operations and gives you fast access to the tools you need. By staying up-to-date with the platform and understanding how to navigate its features, you can manage your FedEx Ground partnership with greater efficiency and confidence.
FAQs about MyGroundBiz Login
Q1: What is MyGroundBiz?
A: MyGroundBiz is a secure online portal for FedEx Ground contractors, allowing access to business tools, payment statements, company news, vehicle sales, and other important resources.
Q2: How do I access MyGroundBiz?
A: Visit www.mygroundbiz.com, click on the “Log In” button, and enter your FedEx ID and password to access your account.
Q3: What’s the difference between MyGroundBiz and MyGroundBizAccount?
A:
- MyGroundBiz: Provides general content like news, vehicle listings, and success stories.
- MyGroundBizAccount: Gives access to secure, personalized information such as invoices, settlement statements, and forms.
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Q4: I forgot my MyGroundBiz password. What should I do?
A: Click on “Forgot Password?” on the login page, enter your FedEx ID, and follow the prompts to reset your password.
Q5: Why can’t I log into my MyGroundBiz account?
A: Common reasons include:
- Inactive account (not used in 90+ days)
- Incorrect FedEx ID or password
- Browser issues (try clearing cache or switching browsers)
Q6: Is there a mobile app for MyGroundBiz?
A: No, there is currently no mobile app. However, the MyGroundBiz website is mobile-friendly and can be accessed via a browser on your smartphone or tablet.
Q7: How can I contact support for MyGroundBiz?
A: Call the FedEx Technical Support team at 1-800-HELPMIS (1-800-435-7647). Support is available Monday through Friday, 7 a.m. to Midnight Eastern Time.
Q8: Can I access MyGroundBiz outside of the U.S.?
A: MyGroundBiz is primarily intended for U.S.-based FedEx Ground contractors. Access may be restricted in certain regions outside the United States.