The Social Security Organization (SOCSO), also known as PERKESO in Malaysia, is a government agency that provides social security protection for employees under the Employees’ Social Security Act 1969 and the Employment Insurance System Act 2017. Through its online portal, SOCSO allows employers and employees to conveniently manage contributions, claims, and other related services.
In this guide, we’ll walk you through everything you need to know about the Socso Login process, including features, registration, and troubleshooting tips.
What is Socso Login?
Socso Login is the official online access point for employers, employees, and the self-employed to use SOCSO’s e-services. It allows users to:
- Submit and view contributions.
- Manage employee records.
- File for claims and benefits.
- Access the Employment Insurance System (EIS).
- Update personal or company details.
By logging into the system, users save time by avoiding manual paperwork and can track their applications digitally.
How to Access Socso Login
Follow these steps to log in to your SOCSO account:
- Visit the Official Website
Go to https://www.perkeso.gov.my. - Click on the Login Option
On the homepage, look for the “Assist Portal” or “Login” option for employers or employees. - Enter Your Credentials
- Key in your User ID and Password.
- Complete any security verification if prompted.
- Click Login
Once logged in, you’ll have access to SOCSO’s services based on your role (employer, employee, or self-employed contributor).
How to Register for Socso Online Account
If you don’t have an account yet, you’ll need to register:
- For Employers:
- Visit the SOCSO portal and click on Employer Registration.
- Fill in company details, business registration number, and employer’s contact information.
- Submit required documents.
- For Employees / Individuals:
- Registration is usually done via your employer.
- Self-employed individuals can register directly under Self-Employment Social Security Scheme.
Troubleshooting Socso Login Issues
If you encounter login problems, here are quick fixes:
- Forgot Password: Use the Forgot Password option on the login page and reset using your registered email or mobile number.
- Account Locked: Contact SOCSO’s customer support for reactivation.
- Technical Errors: Clear your browser cache or try a different browser.
- Unregistered Account: Ensure you have registered with SOCSO before attempting to log in.
SOCSO Contact Information
If you need help with login or account issues, you can reach out to SOCSO via:
- Website: https://www.perkeso.gov.my
- Phone: +603-4264 5000
- Email: perkeso@perkeso.gov.my
- SOCSO Offices: Available across Malaysia for in-person support.
Conclusion
The Socso Login portal is a convenient way for employers and employees in Malaysia to manage social security matters efficiently. Whether you’re checking your contributions, filing claims, or updating records, the system provides quick and secure access to essential services.
FAQs on Socso Login
Q1: What is Socso Login?
Socso Login is the online portal provided by the Social Security Organization (SOCSO/Perkeso) in Malaysia for employers, employees, and self-employed individuals to access contribution records, submit claims, and manage accounts.
Q2: How can I log in to the Socso portal?
Visit the official SOCSO website https://www.perkeso.gov.my, click on the login option, and enter your User ID and Password.
Q3: I forgot my password. What should I do?
Click on “Forgot Password” on the login page and follow the instructions to reset your password using your registered email or mobile number.
Also Read: Eperolehan Login Guide – Access Malaysia’s E-Procurement System
Q4: Can I use Socso Login on my mobile phone?
Yes, the Socso Login portal is mobile-friendly and can be accessed through smartphone browsers.
Q5: Who needs to register for Socso Login?
- Employers must register their companies and employees.
- Employees are usually registered by their employers.
- Self-employed individuals can register directly under the Self-Employment Social Security Scheme.
Q6: Why am I unable to access my Socso Login account?
Common reasons include entering the wrong password, account lockout due to multiple failed attempts, or technical issues. Try resetting your password or contact SOCSO support.
Q7: What services are available after logging in?
You can manage contributions, update details, submit claims, check benefit eligibility, and access Employment Insurance System (EIS) services.
Q8: How do I contact SOCSO for help?
You can reach SOCSO at +603-4264 5000 or email perkeso@perkeso.gov.my. You may also visit any SOCSO branch office.